Privacy Policy

At Modern Lux Furnitures, accessible from www.modernluxfurnitures.co.ke, we value your privacy and are committed to protecting your personal information. This Privacy Policy document explains how we collect, use, and protect the information you provide when you visit our website or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you:

  • Place an order on our website

  • Contact us through forms, phone, or email

  • Subscribe to newsletters or promotional offers

  • Interact with our advertisements or website

The information we may collect includes:

  • Full Name

  • Phone Number

  • Email Address

  • Delivery Address

  • Billing information (when applicable)

  • Any other information you provide when contacting us

We may also automatically collect certain information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Date and time of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and deliver orders

  • To communicate with you regarding orders or inquiries

  • To improve our website and customer experience

  • To send updates, promotions, or marketing communications (only when permitted)

  • To analyze website traffic and performance

  • To comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience.

Cookies help us:

  • Understand how visitors use our website

  • Improve website functionality

  • Personalize content and advertisements

You can choose to disable cookies through your browser settings.

4. Third-Party Services

We may use trusted third-party services to operate our website and marketing campaigns, including:

  • Google Analytics – to understand website usage

  • Google Ads – for advertising and remarketing campaigns

  • Payment processors and delivery partners

These third-party services may collect and process information according to their own privacy policies.

You can learn more about how Google uses data here:
https://policies.google.com/technologies/ads

Users may opt out of personalized advertising by visiting:
https://adssettings.google.com

5. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Sharing of Information

We do not sell, trade, or rent personal information to third parties.

We may share information only when necessary to:

  • Process orders and deliveries

  • Comply with legal requirements

  • Protect the rights and safety of our business and customers

7. Your Privacy Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data where applicable

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

Modern Lux Furnitures may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Modern Lux Furnitures
📍 Location: Utawala, Along Eastern Bypass, Rubis Petrol Station

📞 Phone: 0740 151253

📧 Email:
sales@modernluxfurnitures.co.ke
order@modernluxfurnitures.co.ke